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BenQ th530 Native 1080p resolution but only provides me with lower display?

Nick Nov 25, 2018 05:16PM CST

I've used it with my laptop using an hdmi cable and even though the monitor supports 1080p I could only get the resolution to 800x600(I got it in a message that this was the best resolution.)Thinking it was due to my laptop I tried projecting my new Nintendo Switch console but that as well was showing under 800x600 which is INSANE!.I used the same hdmi cable for that.What am I doing wrong?

Up -1 rated Down
Robert Nov 26, 2018 02:27PM CST BenQ Agent

Hi Nick,

That isn’t a model we sell or support in the US, but my guess is that it may be a faulty HDMI cable. Have you tried another HDMI cable?

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