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BenQ GW2270HM 22-Inch 1080 LED Monitor, 5ms, 8-bit Display, HDMI (1) Warranty

Matt K Mar 04, 2018 01:00PM CST

I recently purchased a BenQ GW2270HM 22-Inch 1080 LED Monitor, 5ms in January 2018 via Amazon. It now does not turn on. What is the warranty? Would like to return this. Please advise.

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Tim Mar 06, 2018 11:02AM CST BenQ Agent

Hello Matt,

Sorry to hear about your monitor not working. If you purchased a “new” monitor, then it should have a 3 year warranty.

It can be repaired or replaced at our facility in California. Please complete and return the form to proceed.

Your Case ID is 108258

PLEASE INCLUDE A COPY OF YOUR PROOF OF PURCHASE WITH YOUR RMA PAPERWORK

  • Please save the form and then fill it out and return the attached e-form(s) and a proof of purchase by replying to this email. You should be able to fill out the form on your computer, save & return to us. We prefer e-form via email for readability and accuracy, but can accept faxes at the number on the form, if that’s more convenient for you. Once we received, we can complete the processing and will return to you an RMA number, if approved, and shipping information.

Thanks, BenQ America Tech Team
BenQTech@benq.com 1-866-600-2367

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