Support Center

Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

BL2711U ergonimics menu

Rachel Jan 04, 2018 06:09PM CST

Hi there! I just got the BL2711U monitor to use with my Macbook Pro, and I don't seem to have any options to use the ergonomics menu. I wanted to set the monitor to detect the ambient light and auto-dim as necessary, but I can't seem to access that capability. Could you let me know what the issue might be? Thanks!

Up 0 rated Down
Tim Jan 11, 2018 11:33AM CST BenQ America Agent

Hello Rachel,

What kind of cable are you using to connect? Can you set the “picture mode” to “standard”

Thanks

Post Your Public Answer

Your name ( (*Required))
Your email address ( (*Required))
Answer ( (*Required))
825595764ed00e7f2e46cb66d733d4d1@benqamerica.desk-mail.com
http://assets3.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete