When the screen has gone to sleep and you wake it up by using the keyboard, the screen then appears pinky/purplish. You then have to shut off the entire computer for the monitor to go back to it's normal appearance. Is this a setting problem? What could cause this or is this a warranty issue?
Sorry to hear about the sleep problem to different colors. This would be a warranty issue. Could you please complete this RMA form?
Your Case ID is 99968
PLEASE INCLUDE A COPY OF YOUR PROOF OF PURCHASE WITH YOUR RMA PAPERWORK
Thanks, BenQ America Tech Team
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