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Very small black dot in upper Middle of monitor

Spencer Christopher Nov 01, 2017 02:12AM CDT

As the title suggests is there anyway to fix this? ( I am color blind ) but as far as I can tell the dot is black and not red. Which I am assuming is a totally dead pixel.

Any hope for a way to fix this?

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Tim Nov 01, 2017 05:17PM CDT BenQ Agent

Hello Spencer,

You can try running Jscreenfix.com video on the problem area. If it is a colored pixel then there is a chance it will come out. The longer you run the video the better.

https://www.wikihow.com/Fix-a-Stuck-Pixel-on-an-LCD-Monitor

If you want to take a photo and send it to use we can assess it for you.

Thanks

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