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benq pd3200u speaker no sound connected with Apple TV HDMI cable

Wayne Oct 07, 2017 01:07AM CDT

Hi I just purchased pd3200u and got it this morning. I connected to my apple TV with HDMI cable, but speaker doesn't work, no sound. I configured audio with auto detect function, still doesn't work. Please advice. Thanks.

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Tim Oct 10, 2017 12:46PM CDT BenQ America Agent

Hello Wayne,

Sorry to hear about your audio issue.
Does the apple TV work with another device with audio?
Does the projector work with another device with audio?

You can try these tips…

http://appletv2.com/apple-tv-no-audio-fix/

Please let us know.

Thanks

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