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serial number

Tia Oct 03, 2017 11:55AM CDT

I need to submit a repair request but am not sure where to locate serial number on monitor. I have the Z XL2430.

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Tim Oct 04, 2017 06:03PM CDT BenQ America Agent

Hello Tia,

Please fill out a form either online or attached to this email. You will find the serial number on the back sticker of the monitor. It will say S/N or Serial Number.

Thank you

Your Case ID is 96720

PLEASE INCLUDE A COPY OF YOUR PROOF OF PURCHASE WITH YOUR RMA PAPERWORK

  • Please save the form and then fill it out and return the attached e-form(s) and a proof of purchase by replying to this email. You should be able to fill out the form on your computer, save & return to us. We prefer e-form via email for readability and accuracy, but can accept faxes at the number on the form, if that’s more convenient for you. Once we received, we can complete the processing and will return to you an RMA number, if approved, and shipping information.

Thanks, BenQ America Tech Team
BenQTech@benq.com 1-866-600-2367

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