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light bulb

sergio Sep 23, 2017 09:15AM CDT

My BenQ TH670 light bulb blew up yesterday 20 min into a movie.
I bought the BenQ TH670 in july but i finally installed it in september.
Is this a common thing?
Before a replace the bulb should i bring it for repairs?
We probably used it a few times at the beginning but very few. Im shocked why the bulb blew up since its hanging in a secure ceiling fixture.

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Tim Sep 25, 2017 05:00PM CDT BenQ America Agent

Hello Sergio,

Did you just recently purchase this projector in July 2017? Could you please provide us with your proof of purchase. If you are under warranty we can take a look at the projector and get the bulb replaced.

Thanks

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