Support Center

Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

HDMI-CEC not turning on my projector

Hemant Sep 05, 2017 03:49PM CDT

I can't get my projector to turn on or off with my Denon receiver. Both have HDMI control turned on, and I am using nice 4K HDMI cables with the newest standard. I have tried multiple HDMI cables. This worked fine on my previous Epson projector.

Up 0 rated Down
Robert Sep 06, 2017 10:02AM CDT BenQ America Agent

Sorry to hear about that Hermant! What model projector is it?

Up 0 rated Down
Robert Sep 06, 2017 10:02AM CDT BenQ America Agent

And what model Denon do you have?

Post Your Public Answer

Your name ( (*Required))
Your email address ( (*Required))
Answer ( (*Required))
825595764ed00e7f2e46cb66d733d4d1@benqamerica.desk-mail.com
http://assets1.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete