I have a ceiling mounted HT1075 (since Nov 2015). It recently started shutting down after running for awhile (maybe 1/2 or 1 hour) - I assume from overheating. I could start it back up and it would run for 15 mins or so and then shut down again.
I fixed it by enabling high altitude mode, but that means the fan is a lot louder.
Any thoughts on how to fix it so I can go back to normal mode?
It sounds like a fan failure. We can get that replaced for free. Please fill out attached form and reply with a completed copy..
Let us know if you have any questions.
Your Case ID is 94451
PLEASE INCLUDE A COPY OF YOUR PROOF OF PURCHASE WITH YOUR RMA PAPERWORK
Thanks, BenQ America Tech Team
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