Support Center

Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

MS524A Projector Monitor Out port only display SVGA 1

Randy Brown Jun 14, 2017 09:48AM CDT

We have two MS524A projectors at our church, one for front projection and one for rear projection. The rear projector is attached to the MONITOR OUT port of the front projector with the expectation that whatever source is being displayed up front will show on the rear projector. This works fine as long as the source is SVGA 1, however when we change the source on the front projector to SVGA 2, the image at the back continues to show what is coming out of SVGA 1.

I called support and the support person told me that this is by design on that model projector. I need to know if BenQ has ANY model projector that will actually output whatever the active source is through the MONITOR OUT port? I know this *can* be done because we previously used an older NEC projector for our front projector and it output whatever the active source was.

Up 0 rated Down
Tim Jun 15, 2017 05:30PM CDT BenQ America Agent

Hi Randy,

On that model, only the Computer 1 input is passed through to the monitor out. A simple VESA certified signal splitter might do the trick.

Thanks

Post Your Public Answer

Your name ( (*Required))
Your email address ( (*Required))
Answer ( (*Required))
825595764ed00e7f2e46cb66d733d4d1@benqamerica.desk-mail.com
http://assets1.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete