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Return Policy for Jamboard

Jana Jun 07, 2017 04:38PM CDT

Hi there,

What is the return policy for the Google Jamboard?

Thanks

Up 0 rated Down
Robert Jun 08, 2017 11:30AM CDT BenQ America Agent

Hi Jana,

Here is the Jamboard return policy and process:

10. Return Policy. Before you open the product(s) purchased from BenQDirect.com, if for any reason you would like to return the product(s), you may return the product(s) (excluding the Annual management and support fee) within 30 days after receiving the product(s) [i.e. 30 days from delivery] by contacting CreditReturn.US@BenQ.com . BenQ will refund the original purchase price (invoice price) of returned product(s) and related sales taxes within 3 to 5 business days after processing and inspection. Notwithstanding anything to the contrary, ANNUAL MANAGEMENT AND SUPPORT FEE, G SUITE LICENSE AND and AS WELL AS SHIPPING & HANDLING FEE ARE NOT REFUNDABLE. Returned product(s) must be unopened as you received them with the original package(s) and you are responsible for the freight cost and risk of loss of such return shipment. ONCE THE PACKAGE IS OPENED, THE PRODUCT CANNOT BE RETURNED. THIS RETURN POLICY IS NOT A WARRANTY. BenQ will not accept for return of any product(s) not purchased from BenQDirect.com directly.

Just let me know if you have any other questions!

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