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Zowie AM-GS flashes then doesn't work

Jon Jun 04, 2017 10:05PM CDT

My Zowie AM-GS once plugged in flashes 10 times then turns purple. After this, the mouse will not work. Rarely the mouse will not do this and work just fine. Is there anyway to fix this?

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Robert Jun 05, 2017 07:58AM CDT BenQ America Agent

It sounds like most likely a hardware failure, or a short in the cable. Due to age, there is no way for us to repair it :-/

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