Support Center

Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

XL2420T /My monitor wont turn on

CheekiBreekiDev Jun 02, 2017 07:17AM CDT

My monitor wont turn on. The NVIDIA-Control Panel recognize the monitor and everything is connected right, but the power button wont even turn on(the light bulb inside) there is no light if i try to power the monitor.

Thanks in advance.
~Tim

Up 0 rated Down
Robert Jun 02, 2017 02:38PM CDT BenQ America Agent

Hey Tim,

Sorry to hear about that! It sounds like the button panel may be defective. When did you purchase the monitor?

Post Your Public Answer

Your name ( (*Required))
Your email address ( (*Required))
Answer ( (*Required))
825595764ed00e7f2e46cb66d733d4d1@benqamerica.desk-mail.com
http://assets3.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete