Product: BenQ BL3200PT 32" WideQuad HD CAD CAM Monitor VA Panel Monitor
Cable: Dual Link DVI supplied with monitor
GPU: EVGA GTX 670
The believe bezel buttons were working fine before this weekend, but yesterday when I turned on the monitor the bezel buttons no longer light up or function.
I've tried restarting system, power cycling the monitor, and have been looking through the manual and OSD menu for a solution.
Sorry to hear about that!
Just by question: do you have any speakers or other electronics next to that side of the monitor?
Does the monitor turn on at all? Is this issue only the Bezel buttons?
We better bring this in to take a look at the OSD buttons
Please fill this form out and return it completed.
Your Case ID is 84148
PLEASE INCLUDE A COPY OF YOUR PROOF OF PURCHASE WITH YOUR RMA PAPERWORK
Thanks, BenQ America Tech Team
Could you please resend the form. Nothing seems to be attached.