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BL2420PT Resolution Problem

Darron Spohn May 27, 2017 07:38PM CDT

I just purchased the monitor in the title and connected it to my 2016 Mac Mini. When using an HDMI to DVI adapter I could not get the computer and monitor communicating at all. I switched to a Mini Display Port to DVI adapter and the monitor is working with my computer but the maximum resolution I can selected is 1920x1080. I held down the Option key while selecting Scaled in the Display control panel but still cannot the monitor's maximum resolution to show up.

Will getting a Mini DP to DP cable provide the maximum resolution of this monitor? The manual that came on disc is very sparse and provides no information on this topic.

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Sun Yi May 31, 2017 12:15PM CDT BenQ Agent

yes the mini dp to dp cable should fix your resolution issues.

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