i have replaced the batteries in the remote and it still is not work. I've been told the BENQ remote tends to go out alot and you need to order a new one
What is the model number for the projector? We do apologize but this is not a common issue, remotes can go out but in general not a common issue.
Could you please attach your proof of purchase along with the serial number on the unit. I have not heard of this as a common issue either and I work here. (You can search basically anything and find any result for any product so the multiple forums links will not be necessary)
If you are within your warranty time we would be more then happy to get that replaced for you free of charge.
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