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Refund

Matt Schacht May 06, 2016 06:52PM CDT

How long does it take to get Store Credit after you send a Monitor back?

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Robert May 09, 2016 05:32PM CDT BenQ America Agent

3-7 business days depending on your bank after we get it back.

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Matt Schacht May 09, 2016 07:34PM CDT
im just doing store credit so should it have anything to do with my bank?
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Sean May 11, 2016 11:19AM CDT BenQ America Agent

Matt, this will be credited right back to whatever form of payment you used originally.

Regards
Sean

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Matt Schacht May 11, 2016 04:53PM CDT
what happens if the card i used is not active anymore?
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Robert May 12, 2016 01:08PM CDT BenQ America Agent

You’ll probably need to contact the card company to make sure you can retrieve those funds.

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Matt Schacht May 12, 2016 07:41PM CDT
ok! is there any way to track so I know when it got there to see if the refund works?
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Robert May 17, 2016 02:20PM CDT BenQ America Agent

I think they’ve got it issued now, so it should be within the next 2-5 days.

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