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Dead pixel return /replace

ron reck Sep 13, 2015 01:22PM CDT

Thinking of purchasing Benq 27" from Costco and would like to know your dead pixel policy and how long is it good for ?ie;1or 2 dead pixels
Thank you

Up -2 rated Down
Robert Sep 17, 2015 10:33AM CDT BenQ Agent

Hi Ron,

Zero dead pixels at time of purchase. After that: 1 dead center, 3 within an inch, or 5 total.

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