Support Center

Monitors

  • Dead pixel policy on refurbished monitors

    Hi, I know that refurbished monitors come with a 1 yr parts & labor warranty. But what is your exact p...

    1 Agent Answer 0 Community Answers Jul 24, 2017 11:37PM CDT
  • Signal Loss

    My monitor gets power and everything and turns on fine. When I plug the HDMI in doesn't matter which port...

    1 Agent Answer 0 Community Answers Jul 23, 2017 06:38PM CDT
  • monitor upgrade

    I'd like to purchase the BenQ BL2420PT monitor. I currently have a Dell XPS 8900 with a NVIDIA GeForce GT...

    1 Agent Answer 0 Community Answers Jul 20, 2017 11:54AM CDT
  • Is my monitor supposed to do this?

    I've noticed on certain games on my xbox one, on my RL2455 benq 24 inch monitor, there is like a shadow t...

    1 Agent Answer 0 Community Answers Jul 19, 2017 11:16PM CDT
  • XL2411 timeline

    There is some sellers saying the XL2411 is LCD and another ones saying that is LED. Looking for understand if...

    1 Agent Answer 0 Community Answers Jul 19, 2017 02:40PM CDT
  • Interference on Audio Passthrough

    I have a BL2711U monitor, and when using the audio jack on the left side, I can hear buzzing and hiss not pres...

    0 Community Answers Jul 17, 2017 02:51PM CDT
  • Monitor is not working

    So I bought the Benq GL2460 and when I connected the HDMI To my PC and turn the monitor on I click the button ...

    3 Agent Answers 1 Community Answer Jul 17, 2017 08:45AM CDT
  • BenQ SW2700PT Max Resolution

    I have the above mentioned monitor connected to a NVIDIA GEForce GT630. I do not get 2560x1440 resolution as a...

    1 Agent Answer 0 Community Answers Jul 12, 2017 06:22PM CDT
  • PD3200 won't turn on

    I have a PD3200u that won't turn on. The computer recognizes the monitor and I can adjust all the display...

    1 Agent Answer 0 Community Answers Jul 11, 2017 03:04PM CDT
  • BenQ XL2411Z / At 144Hz, the screen is bright and dark sometimes repea...

    Good morning. Here is South Korea. I bought it on eBay for 3 months. Sometimes the screen becomes lighter or...

    1 Agent Answer 0 Community Answers Jul 11, 2017 04:04AM CDT
825595764ed00e7f2e46cb66d733d4d1@benqamerica.desk-mail.com
http://assets2.desk.com/
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