Support Center

Monitors

  • USB Disconnecting when Monitor Sleeps

    When my lock the screen of my computer, my PD3200U will show the Ctrl-Alt-Del screen. At a few minutes the sc...

    2 Agent Answers 1 Community Answer Feb 15, 2018 07:34AM CST
  • XL2430T

    Hello, I was just wandering if the issue describe in this reddit post https://www.reddit.com/r/pcmasterrace...

    1 Agent Answer 0 Community Answers Feb 04, 2018 03:59PM CST
  • 240hz monitor question

    Can your 240hz gaming monitors run at lower refresh rates also, like 144? Curious because I'd like to ...

    1 Agent Answer 0 Community Answers Feb 03, 2018 09:54AM CST
  • Out of range @148hz wtf!

    Hi guys, when I start up CS:GO, i get "Out of range", then i see the info, they say "1920x1080@...

    1 Agent Answer 0 Community Answers Jan 29, 2018 12:23AM CST
  • Monitor software does not install on my Mac

    How do I enable my Mac to install the Palette Master software package that I downloaded from BenQ's site?...

    1 Agent Answer 0 Community Answers Jan 28, 2018 06:32PM CST
  • connection from MacBook Pro 15" 2017 to SW2700

    I just received my replacement monitor. Trying to connect through DP cable with out any luck. Am I limited t...

    1 Agent Answer 0 Community Answers Jan 28, 2018 03:29PM CST
  • adjust height of monitor

    I have viewed your CD for instructions on how to adjust the height (up and down) on my monitor GW2270 BENQ. I...

    1 Agent Answer 0 Community Answers Jan 28, 2018 02:06PM CST
  • BenQ PD3200U, every 30-60 minutes there's a skipped frame

    BenQ PD3200U, every 30-60 minutes there's a skipped frame: half of the monitor seem to display black / pu...

    1 Agent Answer 0 Community Answers Jan 26, 2018 06:16PM CST
  • Laptop wont connect to monitor

    Laptop doesn't connect with my RL2455 monitor. The monitor works with the Xbox just fine. I know that my ...

    1 Agent Answer 0 Community Answers Jan 23, 2018 02:04PM CST
  • Screen tearing random video quality issues

    I have the BenQ's PD3200Q monitor with a MSI Xpower Z170a titanium edition mb and EVGA Gtx 1080 FTW video...

    1 Agent Answer 0 Community Answers Jan 23, 2018 08:19AM CST
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