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New pen - cant get it working

Sandra King Mar 19, 2019 09:58AM CDT

I have a new BenQ pen, old ones broken - I have put the batteries in, no response when I use it on screen. Do I need to do something to activate it?

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Micheal OHara Mar 19, 2019 10:48AM CDT BenQ Agent

Hello Sandra,

We will need more information about which BenQ model this pen works with. Please reply with model number to TSE.BQA@BenQ.com.

Thank You.
TSE Team (888) 512-2367

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