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New pen - cant get it working

Sandra King Mar 19, 2019 09:58AM CDT

I have a new BenQ pen, old ones broken - I have put the batteries in, no response when I use it on screen. Do I need to do something to activate it?

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Micheal OHara Mar 19, 2019 10:48AM CDT BenQ Agent

Hello Sandra,

We will need more information about which BenQ model this pen works with. Please reply with model number to

Thank You.
TSE Team (888) 512-2367

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