hello. recently my monitor has been turning off then back on right after.
it happens at random times.
sometimes it will happen very frequently back to back, and sometimes it will happen 1-2 minutes, sometimes half an hour, sometimes longer.
also, the menu pops up occasionally and sometimes it will keep going away then popping up.
these both happen but dont always coincide.
as i saw in another question my monitor doesnt have speakers near it. my desk does shake a little if thats relevant. im connect to my computer with hdmi and ive tried pluggging the monitor directly into the wall and it still persists
It sounds like the OSD buttons are malfunctioning. We would need to send it in for repair.
Please fill out the form and attach your proof of purchase. We will set up an RMA for repair.
Your Case ID is 111159
PLEASE INCLUDE A COPY OF YOUR PROOF OF PURCHASE WITH YOUR RMA PAPERWORK
Thanks, BenQ America Tech Team
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