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Can't unlock OSD

Lennert Vanrompay Mar 24, 2018 11:01AM CDT

Hi,

I cannot unlock OSD
I can't seem to press and hold a key for 10 seconds.
The message that i need to hold any key for 10 seconds just keeps flickering on screen.

Any other way to force unlock this?

Thanks

Up 0 rated Down
Tim Mar 26, 2018 04:18PM CDT BenQ Agent

Hello Lennert,

Are you pushing any of the monitor buttons (besides power) for 10 seconds? Just wanted to make sure you weren’t pushing the keyboard keys.

That should work. Were the OSD monitor buttons damaged in any way?

What model do you have?

Thanks

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