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HDMI out of range

Bala Feb 01, 2018 05:49AM CST

I have yesterday bought a MH-534 Full HD projector and I could not get it project from my laptop? HDMI out of range is the problem? I have already changed three HDMI cables so far but still no luck? Can you help?

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Tim Feb 05, 2018 03:20PM CST BenQ Agent

Hello Bala,

“Out of Range” means that the projector does not support support the resolution you are trying to display. Please make sure the screen has the resolution 1920 × 1080 or lower.

You can change your resolution in your Windows or Mac display settings.

Please let us know if you have any further questions

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Andy L. Jul 31, 2018 11:31AM CDT BenQ Agent

HI Gwen,

If you have this setup on your laptop, you will need to check the projector as the secondary monitor and verify the resolution.

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