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Screen tearing random video quality issues

Stan Hileman Jan 23, 2018 08:19AM CST

I have the BenQ's PD3200Q monitor with a MSI Xpower Z170a titanium edition mb and EVGA Gtx 1080 FTW video card. there are issues with screen tearing and when i scroll down a website page the movement seems to tear just scrolling down a page using the mouse wheel. I have latest drivers for video card and motherboard and have tried changing the settings of the video card such as V-Sync and other things with no euccess yet. Any suggestions? Thank you

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Tim Jan 30, 2018 01:00PM CST BenQ Agent

Hello Stan,

Sorry to hear about the screen tearing issue you are having. Can you tell us what kind of cable you are using?

Are there any adapter or docking stations used? Is it a direct connection? (cable only)

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