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SW2700PT Palette Master | Can not calibrate.

Jonny Jan 11, 2018 08:03PM CST

Hi -

I just purchased the SW2700PT and am currently attempting to calibrate using the Sypder4Elite.

However, once I get through the initial options, and the graphic comes up showing me where to place the calibrator, there is no option to continue.

Based on what I've read, it looks like this was an issue that impacted a lot of people after the creator's update (1709) - however, it seems to have been resolved with the latest version of the software.

Please advise as I need to get this display calibrated ASAP so I can get to work on some projects.

At this point, I am about to try using the previous version of the Palette Master software. If that doesn't work, I suppose I could roll back the creator's update (1709 - 1703) but would rather not go that route.

Any help is greatly appreciated!

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Tim Jan 22, 2018 04:02PM CST BenQ Agent

Hello Jonny,

Sorry to hear that you were affected by the MS creator update. I have seen it mess up so many things.

I would highly recommend rolling that update back until Microsoft can release a patch for it.

Thanks

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