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w1070 fan 1 error

Mike Jan 09, 2018 05:04PM CST

I keep getting the fan 1 error (sold red power and temp lights). I have replaced the fan 4 TIMES with brand new exact part number fans! The original fan went bad which is why I originally replaced the fan, now this. What in the world is going on?? Surely I haven't managed to hit the bad luck lottery 4 times in a row.

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Tim Jan 15, 2018 06:08PM CST BenQ Agent

Hello Mike,

We can replace the fans for you with a newer type of fan. Please fill out the attached form and reply with a completed copy.

Your Case ID is 104458

PLEASE INCLUDE A COPY OF YOUR PROOF OF PURCHASE WITH YOUR RMA PAPERWORK

  • Please save the form and then fill it out and return the attached e-form(s) and a proof of purchase by replying to this email. You should be able to fill out the form on your computer, save & return to us. We prefer e-form via email for readability and accuracy, but can accept faxes at the number on the form, if that’s more convenient for you. Once we received, we can complete the processing and will return to you an RMA number, if approved, and shipping information.

Thanks, BenQ America Tech Team
BenQTech@benq.com 1-866-600-2367

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