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Palette Master not seeing my SW2700PT

Jim Welninski Dec 25, 2017 03:49AM CST

When I try to calibrate with Palette Master I get an error saying that it cannot find a supported display. Yes, everything is connected properly. USB and DP cables both good. Running Windows 10, Quadro P400 video card. Using an iDIsplay Pro. Also have a Wacom Cintiq connected to the system. The monitor works fine. I just can't calibrate it with your software. Not good.

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Tim Dec 29, 2017 04:39PM CST BenQ Agent

Hello Jim,

Have you tried removing the display driver and installing the windows 10 driver from our website.

After everything is installed and up-to-date, please try disconnecting the power cable from the monitor. This will re initiate the EDID handshake.

Please let us know the outcome.


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