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Multiple Display with Windows 8-10

Althea Faye Nov 04, 2017 04:38AM CDT

We are using BenQ MS510 projector for how many years now in our church. Our new laptop's OS is Windoows 8 but the projector does not recognize it properly. Where can we download a driver to resolve this? I have tried to download from your site but it's not downloading. Thank you!

Up 1 rated Down
Tim Nov 06, 2017 05:55PM CST BenQ Agent

Hello Althea,

The projector should work just fine with the plug n play driver installed by Windows. What message are you seeing displayed on the projection?

Does the old laptop still work with the projector?

It is possible the new laptop has a weaker signal strength than the old laptop. If you can directly connect the new laptop with a short cable to the projector and it works, then it might be the laptop signal strength.

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