Support Center

Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Just replaced bulb, wont power on

Marcus Lee Aug 23, 2017 09:25PM CDT

I just replaced the bulb(original Osram) on my w1070 and turned it on for the first time. it powered on and looked fine but i went to adjust the height and it suddenly shut off. Now it will not power on at all, no lights, no fans.

Please help.

Up 0 rated Down
Tim Aug 25, 2017 06:45PM CDT BenQ Agent

Hello Marcus,

Could you please give us the order number for the original OSRAM bulb. Was the bulb purchased from us?

Thanks

This question has received the maximum number of answers.

825595764ed00e7f2e46cb66d733d4d1@benqservice.desk-mail.com
http://assets0.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete