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Just replaced bulb, wont power on

Marcus Lee Aug 23, 2017 09:25PM CDT

I just replaced the bulb(original Osram) on my w1070 and turned it on for the first time. it powered on and looked fine but i went to adjust the height and it suddenly shut off. Now it will not power on at all, no lights, no fans.

Please help.

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Tim Aug 25, 2017 06:45PM CDT BenQ Agent

Hello Marcus,

Could you please give us the order number for the original OSRAM bulb. Was the bulb purchased from us?


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