New to this monitor (which was a warranty replacement so thank you BENQ :) ) with that in mind some constructive criticism.
The KVM feature seems to be extremely poorly implemented. Firstly it will only switch KM and not Video (which you have to do manually) but most importantly it will auto switch to the next USB upstream if one machine is powered down (and not auto switch video).
This means in common situations where one machine is a workstation/server (which is seldom switched off) and an active PC that is frequently powered down the KVM feature is unusable. It will perpetually switch to server when PC is rebooted yet leave video on PC input.
I'm hoping a firmware update may address this, at the very least auto switching of USB upstream ports should be disabled (or optioned on the OSD).
Thanks for reading.
Thanks for the feedback. I’ve sent this over to the product team to see if these can be addressed with some firmware changes.
Thank you we did make a request and hopefully it can be resolved soon.
We are pressing for a firmware update but so far no luck.
At the moment no but get back to us in the future and we can look to see if we do have one in the few months.
No one has said a firmware update would not be created it will just take some time for firmware updates to be released.
We apologize for the delay in our responses and have been waiting for an update from our development team.
We have escalated the issue and currently waiting for a response. We will update everyone as soon as we get proper feedback and an update.