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Marc Murrin Jun 21, 2017 09:12PM CDT

How do i fix a Fan1 error message (fan+-25%)? I moved into my home a week ago. The projector worked fine for the first week. Two days ago I began getting the error after about 20 minutes of play time. The projector does not feel overly warm and will turn back on immediately. I had not played multiple movies or left the projector on for more than 3 hours prior to the issue. Please help!

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Tim Jun 23, 2017 05:45PM CDT BenQ Agent

Hello Marc,

Hmm it sounds like may be a fan is malfunctioning. How long have you had the unit for?

Could you please provide us with proof of purchase for this projector?

Once we receive some more info we can set up an RMA for repair.


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