My s/n is PDG2E0012000Q May I please get the model number so I can buy a new lamp?
That would be a MW523. Manufactured in 2014. If you are in the US here is the link.https://www.benqdirect.com/replacement-lamp-for-ms521-mx522-mw523.html
Yes you would just need to go in to the Menu settings for the projector, go in to System Setup: Advanced Menu. Select Lamp Settings, reset the lamp timer from there. Please verify the amount of hours you do have on the lamp.